October 6, 2014
North America - West
Podcast: Why Customer Success is a Pathway to the CEO's Office with Anthony Reynolds t.co/xAfIQRMukx #CustomerSuccess #SaaS Read:
From our blog: How to Map the Customer Journey with Engagement Models t.co/DmHfczjKGE #CustomerSuccess #SaaS Read:
Customer Success for IoT: The 6 Layers of an Ironclad Strategy t.co/RtPLLoZ0Ab by @PickensAllison #IoT #CustomerSuccess read:
Deep-dive into The Customer Success Podcast by Gainsight on Apple Podcasts with @PickensAllison: t.co/zqmSH4l4Cb #CustomerSuccess
Helps businesses reduce churn and drive upsells by focusing on Customer Success Management (CSM).