Gainsight, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. In November 2020, Gainsight was acquired by Vista Equity Partners.
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As the Indian SaaS ecosystem continues to mature, AI and efficiency are emerging as key themes for cloud growth in India.

Product-led growth is now popular across the software landscape, creating a new category of tools and tech stack custom-made for driving PLG operational efficiency.

Cloud innovation has been a global endeavor for more than two decades, transforming entire industries—now, India is an emerging global leader driving technological innovation and noteworthy entrepreneurship.